Financial Inclusion of Young Women (16–24)
Countries: Tanzania
Partner: 71point4 for CGAP
Methods: 50+ IDIs; ideation and feature-ranking exercises
Study Type: Financial Product Design Research
Impact:
Informed the design of financial services tailored to young women.
Hearing Aid Financing Models
Countries: Kenya
Partners: HearX, AT Impact Fund
Methods: 300 telephonic interviews; provider IDIs
Study Type: Financing Model Research
Impact:
Informed PAYGO and alternative financing models for hearing aid access.
Digital Health Insurance Design
Countries: Kenya
Partners: Accion, FSD
Methods: 30 user IDIs; 15 health facility interviews
Study Type: Financial Product Design Research
Impact:
Informed development of mass-market digital health insurance concepts.
Biogas Financing Models for Smallholder Farmers
Countries: Kenya
Partners: FSD, Accion, Faulu Bank
Methods: 36 IDIs with farmers
Study Type: Green Finance Research
Impact:
Guided product and communication design for biogas financing solutions.
Digital & Asset-Based Lending Journeys
Countries: Kenya
Partners: FSD Kenya, Aspira
Methods: Longitudinal interviews with 500 boda boda riders
Study Type: Financial Behaviour Research
Impact:
Refined lending operations and financing terms for asset-based credit models.
Formal and Informal MSE Operations
Countries: Kenya
Partners: 71point4, FSD Kenya, SME Advisory Office – Office of the President
Methods: 48 IDIs using participatory approaches
Study Type: SME Ecosystem Research
Impact:
Informed policy discussions on micro and small enterprise operations.
Barriers to RetailPay Platform Uptake
Countries: Kenya
Partner: FSD Kenya
Methods: 60 IDIs across two research phases
Study Type: Digital Payments Adoption Research
Impact:
Informed redesign and adoption strategy for the RetailPay platform.
Digital Finance Choice Modelling
Countries: Kenya
Partner: BFA
Methods: Choice-model survey with 500 respondents
Study Type: Quantitative Market Research
Impact:
Informed positioning strategies for bank and mobile money providers.
Consumer Protection & Complaints Resolution
Countries: Zambia
Partners: BFA, Bank of Zambia
Methods: 400 telephonic interviews
Study Type: Financial Consumer Protection Research
Impact:
Informed the design of AI-enabled complaints handling systems.